Following the checklist, I placed a fraud alert and obtained a free credit report. It includes step-by-step instructions and sample letters to guide victims through the recovery process. is a one-stop resource for identity theft victims.
MYATT APP UPGRADE STATUS HOW TO
I then logged on to the Federal Trade Commission’s website to report the theft and learn how to protect myself. I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department. When I asked how the store authenticated the thief, he told me that employees of stores owned by the mobile carrier would have asked for the account holder’s photo ID and the last four digits of their social security number, but if the theft occurred at another retailer, that might not have happened.
The representative agreed to remove the charges, but blamed the theft on me. I called my mobile carrier’s fraud department and reported what happened. A store employee explained that a thief claiming to be me had gone into a phone store and “upgraded” my two phones to the most expensive iPhone models available and transferred my phone numbers to the new iPhones. The store replaced my SIM cards and got my phones working again. She assumed it was a mistake, and told me to take my phones to one of my mobile carrier’s retail stores.
MYATT APP UPGRADE STATUS ANDROID
The customer service representative explained that my account had been updated to include new iPhones, and in the process the SIM cards in my Android phones had been deactivated. After discovering that another phone on my account also had no signal, I called my mobile carrier on a landline phone. One evening my mobile phone stopped working mid call. This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams. My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft. A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new iPhones assigned to my telephone numbers.
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